Privacy Policy
Last Revision: April 29, 2024

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This Notice of Privacy Practices (the “Notice”) provides information about the use and disclosure of your protected health information (“medical information”) by Architek Health Provider Network, PC and its subsidiaries. "We" refers to, and this Notice applies to, Architek Health Provider Network, PC, including its providers and employees.

OUR OBLIGATIONS

We are committed to maintaining the privacy of your medical information and comply with state and federal laws regarding the use and disclosure of your medical information. This Notice explains our legal duties and privacy practices concerning your medical information.

HOW WE MAY USE AND DISCLOSE MEDICAL INFORMATION ABOUT YOU

We may use and disclose your medical information for various purposes, as outlined below:

  • Email communications: We may contact you via email to obtain necessary information, communicate about your diagnosis and treatment, and provide information on special offers.
  • Texts: We may communicate with you via text messages to obtain necessary information and discuss your diagnosis and treatment.
  • Customer Service Emails, texts, or app notifications: We may send you updates regarding problems with prescription requests, orders, delayed approvals, and other inquiries related to your provider visits.
  • Tracking emails: We may notify you about the status of your prescriptions and other confirmations.
  • Order information: We may provide details about the content of prescriptions requests, orders, including additional products or samples.

Additionally, we may use and disclose your medical information for the following reasons:

  • For Treatment: We may use and disclose your medical information to provide you with health care treatment and related services.
  • For Payment: We may use and disclose your medical information to bill and collect payment for the health care services we provide.
  • For Health Care Operations: We may use and disclose your medical information for activities necessary to operate and manage our practice and promote quality care.
  • Health Information Exchanges: We may share your medical information electronically with other health care providers involved in your treatment.
  • Quality Assurance and Utilization Review: We may use or disclose your medical information for internal processes to assess and facilitate the provision of quality care.
  • Credentialing and Peer Review: We may use or disclose your medical information to review the credentials and qualifications of our health care providers.
  • Treatment Alternatives: We may inform you of treatment alternatives and other health-related benefits that may be of interest to you.
  • Appointment Reminders and Information about Health Related Benefits and Services: We may contact you to provide appointment reminders and information about health-related benefits and services.
  • Vendors: We may disclose your medical information to third-party vendors who provide services to our network.
  • Individuals Involved in Your Care: We may disclose medical information to individuals involved in your health care or payment for your care.
  • As Required by Law: We will disclose medical information about you when required by federal, state, or local law or regulations.
  • Other: We may use your medical information for various purposes, such as organ donation, research, public health activities, and law enforcement purposes.
YOUR RIGHTS REGARDING MEDICAL INFORMATION ABOUT YOU

You have certain rights regarding your medical information:

  • Right to Inspect and Copy: You have the right to inspect and copy your medical information, with certain exceptions.
  • Right to Amend: You may request an amendment to your medical information if you believe it is incorrect or incomplete.
  • Right to an Accounting of Disclosures: You have the right to request a list of disclosures of your medical information.
  • Right to Request Restrictions: You may request restrictions on the use or disclosure of your medical information.
  • Right to Request Confidential Communications: You may request confidential communications about your medical matters.
  • Right to Receive a Copy of This Notice: You have the right to receive a paper copy of this Notice.
  • Right to Breach Notification: We will notify you if your medical information is subject to a breach.
CHANGES TO THIS NOTICE

We reserve the right to change this Notice at any time and will post the revised Notice on our website and in our physical offices.

COMPLAINTS

If you believe your privacy rights have been violated, you may file a complaint with us or the Secretary of the Department of Health and Human Services.

CONTACT INFORMATION

Questions should be sent to us at info@architekprovider.com.

Architek Health Provider Network PC

6192 Coastal Hwy

Lewes, DE 19958

Phone: 971-225-0545

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